Our mission is clear: to raise efficiency and implement a clear and unified approach that focuses on providing the highest and best levels of service to customers by adopting a unified approach that focuses on customers and is characterized by efficiency and effectiveness. We streamline decision-making processes and prioritize key tasks to ensure alignment across teams, processes and culture.

We aim to enhance operational efficiency, improve processes, align workflows and eliminate unnecessary redundant practices. This enhanced flexibility allows us to effectively handle our growing tasks, ensuring consistency in the quality of our service delivery.

We also work to enhance growth and nurture talent by maintaining flexibility and continuously striving for excellence in our performance and services.

We aim to enhance performance and achieve outstanding results, as we prioritize the needs of our citizens and partners in all our efforts, in addition to adopting transparency, accountability and integrity as an essential part of our operations.